16 Years
Serving Vancouver businesses
Same-Day
On-site response
10–100+ Seats
Our focus
5-Star
Google-rated by clients
Set up once, never managed
That’s the gap we close. BoldTech manages Microsoft 365 across dozens of business environments every day — provisioning users, enforcing security, trimming licenses, and watching for the sign-ins that shouldn’t be happening. It’s not a side skill for us; it’s daily work.
Whether you need a one-time migration, a security cleanup, or ongoing management, you’ll get someone who’s done it many times before — and who’ll explain it without the acronyms.
“We are a small business and have been using them for all our technical, computer, and cybersecurity needs for over 5 years and they have never let us down.”
Stacey L. — Lisa Tom CPA
What our Microsoft 365 support covers
From first migration to daily management.
Migration
From Gmail, an aging on-premises server, or another provider — planned cutover, mail and files intact, staff working the next morning.
Security hardening
MFA everywhere, sign-in rules that block the logins that shouldn’t happen, and phishing protection tuned past the defaults.
License optimization
Most businesses overpay — licenses for departed staff, premium plans nobody uses. Right-sizing usually covers the cost of our management.
User lifecycle
New hires productive on day one; departing employees locked out the hour they leave, with their mail and files preserved and handed off.
Real backup
Independent, tested backup of your email, files, and Teams data — because Microsoft’s built-in retention is not a backup. More on that below.
Teams and SharePoint
Structure and permissions that make sense, so files are findable, access is controlled, and Teams doesn’t become a junk drawer.
“It’s in the cloud, so it’s backed up”
The most expensive assumption in Microsoft 365.
What Microsoft actually provides
Microsoft keeps the service running — that’s their half of the deal. Deleted emails and files are recoverable for a limited window, and then they’re gone. A ransomware hit, a malicious deletion, or a sync error that propagates? Microsoft’s own service agreement recommends you back up your data with a third party. Most businesses have never read that line.
What we add
Independent backup of your mailboxes, OneDrive, SharePoint, and Teams data — stored outside your Microsoft environment, tested, and restorable to any point in time. If something destroys data inside Microsoft 365, your copy lives somewhere the damage can’t reach.
Trusted with the systems that matter
From businesses that run on Microsoft 365 every day.
★★★★★
“Jeff and his team are the best. They are super responsive whether it’s an emergency or just a general inquiry. Customer service, integrity, and honesty have never wavered with BoldTech since we first signed up nearly a decade ago.”
Aly S.
Battle Ground Chiropractic
★★★★★
“I’ve been working with BoldTech for more than 4 years. As a customer, I can’t ask for a better service. They are always on top of all my requests and have their customers’ best interests in mind. I’d recommend their service to anyone.”
Sandy C.
Bluevolt
★★★★★
“BoldTech is a great IT company to work with. They are attentive and helpful to our needs and in a timely manner and also in a respectful and kind way. I appreciate them so much!”
Tami C.
Columbia Adventist Academy
Common questions about Microsoft 365 support
What business owners and office managers ask us about Microsoft 365. If yours isn’t here, call and ask it directly.
Can you take over our existing Microsoft 365 setup?
Yes — that’s the most common starting point. We assess what you have, document it, fix the riskiest gaps first (usually MFA and stale accounts), and manage it from there. No migration required if you’re already on Microsoft 365.
Can you migrate us from Gmail or an old email server?
Yes. Migrations are planned cutovers: mail, contacts, calendars, and files move over, your team gets a short orientation, and everyone’s working in the new environment the next morning. The horror stories you’ve heard come from unplanned migrations — ours are planned.
Are we paying too much for Microsoft 365 licenses?
Probably. Almost every environment we take over has licenses assigned to departed employees or premium plans nobody uses. A license review is part of onboarding, and the savings often cover the cost of our management.
Doesn't Microsoft back up our data?
No — and this surprises almost everyone. Microsoft keeps the service running and retains deleted items for a limited window, but their own service agreement recommends third-party backup of your data. If ransomware or a bad deletion hits, retention windows won’t save you. We add independent, tested backup.
What security settings should we have turned on?
At minimum: MFA on every account, rules that block sign-ins from places your staff never works, and phishing protection beyond the defaults. These are also what cyber insurers now require. Most Microsoft 365 environments we assess have none of the three fully in place.
Is Microsoft 365 support included in your managed IT plans?
Yes — full Microsoft 365 management is part of every managed IT agreement. We also take standalone projects: a migration, a security cleanup, or a license review, scoped and quoted up front.
Get more out of what you’re already paying for
A short assessment usually finds wasted licenses, missing security, and no backup. Two of those three are free to fix.
9013 NE Hwy 99, Suite W • Vancouver, WA 98665 • (360) 718-3450 • Serving Clark County since 2009
Check out our other Services!
Managed IT Support
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Cloud Services
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CyberSecurity
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Co-Managed IT
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