Since 2009
Serving local businesses
Owner-run
The same small team, every time
5.0★ on Google
From real local clients
Portland + Vancouver
On-site when it counts
Signs you’ve outgrown your current IT company
It’s rarely one big blow-up. It’s the slow stuff that adds up until you’re working around your IT support instead of relying on it.
Slow or ignored responses
Routine requests sit for days and you end up chasing them down.
Only break-fix
They fix what breaks and nothing more — no one’s looking ahead with you.
No visibility
You can’t tell if backups ran or security updates actually landed.
Security gaps
You keep finding the holes they should have closed first.
What to actually look for
You don’t have to be technical to pick a good IT company. You need to know the qualities that matter and the questions that cut through the sales pitch. Grab the free guide below.
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How to pick an IT provider you won't regret
The qualities that actually matter when you choose a managed IT company: what to prioritize, the red flags to watch for, and how to tell a real fit from a sales pitch. No fluff, no email required.
Free to read. No email required.
Rather just talk it through?
Book a 15-minute IT assessmentThe visibility you should be getting
A good IT company shows you what it’s doing — security, backups, tickets, what’s coming up — without you having to ask. If you’re flying blind, that’s a flag.
Reports your provider should give you
What a local, owner-run team is like
You work with the same small team that already knows your setup, and someone who can show up when something needs hands on it — not a dispatch from three states away.
Local vs. national IT supportHow switching actually works
The fear of switching keeps a lot of businesses stuck too long. Done right, the move is mostly invisible to your team — tested backups first, the disruptive work after hours, and it usually takes two to four weeks.
What to expect when you switchCommon questions
How long does it take to switch IT providers?
For most small and mid-sized businesses, two to four weeks from the day you say yes to fully transitioned. It depends on how complex your setup is and how cooperative your current provider is. A good team runs most of it in the background, so your day-to-day barely changes.
Will switching cause downtime?
Done right, almost none. The new provider works from a tested backup, schedules anything disruptive — email, network, shared files — for evenings or weekends, and moves in stages so each step is verified before the next. Most of your team just notices some new faces and a better experience when they need help.
Are we locked into our current contract?
Probably less than you think. Pull your agreement and find the term, the renewal date, and the notice window (often 30, 60, or 90 days). That date is your real decision point, and even mid-term you usually have more options than you’d guess. We’re happy to read the contract with you and give you a straight answer.