16 Years
Serving local business
HIPAA-Aligned
Security & a signed BAA
Same-Day
On-site response
5-Star
Google-rated by clients
IT that protects patients and keeps care moving
A clinic can’t pause. When the practice-management system is down or a record won’t load, patients sit in the waiting room and your staff falls behind for the rest of the day. And every chart you hold is protected health information, with real penalties if it’s exposed.
BoldTech provides HIPAA-aligned IT support for medical clinics, practices, and providers across Vancouver, WA and the Portland metro. We secure patient data, keep your EHR and practice-management systems available, and put the documented controls in place that HIPAA, your malpractice carrier, and your cyber-insurer expect — and we’ll sign a Business Associate Agreement.
We’ve supported local providers for years, including the risk assessments and security questionnaires that come with the territory. You get IT that keeps patient care moving and patient data protected.
“Jeff and his team are the best. They are super responsive whether it’s an emergency or just a general inquiry. Customer service, integrity, and honesty have never wavered with BoldTech since we first signed up nearly a decade ago.”
Aly S. — Battle Ground Chiropractic
Areas we serve
Vancouver, WA • Salmon Creek • Camas • Battle Ground • Ridgefield • Washougal • Portland Metro • Gresham • Lake Oswego • Tigard • Happy Valley
Why clinics call us
The risks that come with patient data and care that can’t wait.
Downtime means patients waiting
When your systems stall, the whole schedule backs up. We monitor and maintain the systems your front desk and exam rooms depend on, so a slow morning doesn’t become a lost day.
Patient data is protected by law
A breach of protected health information carries real penalties and real damage to patient trust. We put the safeguards in place that keep PHI secure and keep your practice off the breach report.
HIPAA is your responsibility
HIPAA expects a risk assessment, documented safeguards, and a Business Associate Agreement with your IT provider. We handle all three, so compliance is something you can show, not hope for.
What we handle for medical practices
Security, uptime, and compliance for a practice built on patient trust.
Patient data security
Encryption, multi-factor login, and least-privilege access, so protected health information is only reachable by the staff who should see it.
EHR and practice-management support
We keep your EHR and practice-management systems available and protected, coordinate with your software vendors, and make sure updates don’t take down your schedule.
HIPAA compliance support
Risk assessments, documented safeguards aligned to the HIPAA Security Rule, and a signed Business Associate Agreement, with the controls put in place and documented for audits and insurers.
Email and phishing defense
Email security and phishing protection that keep the scams aimed at busy clinics from reaching staff inboxes and patient records.
Backup and recovery
Tested backups and a written recovery plan, so a failed server or a ransomware attempt doesn’t stop patient care or lose a day of charts.
Secure access across locations
Protected access across exam rooms, the front desk, and multiple sites, so providers can reach what they need without exposing patient data.
What our clients say
Businesses across the region that trust us with their systems and their data.
★★★★★
“Jeff and his team are the best. They are super responsive whether it’s an emergency or just a general inquiry. Customer service, integrity, and honesty have never wavered with BoldTech since we first signed up nearly a decade ago.”
Aly S.
Battle Ground Chiropractic
★★★★★
“BoldTech is amazing. They are professional, prompt, and always willing to assist. We have been using them for all our technical, computer, and cybersecurity needs for over 5 years and they have never let us down.”
Stacey L.
Lisa Tom CPA
★★★★★
“BoldTech is a great IT company to work with. They are attentive and helpful to our needs and in a timely manner and also in a respectful and kind way. I appreciate them so much!”
Tami C.
Columbia Adventist Academy
Common questions from medical practices
What providers and office managers ask before they hand off their IT. If your question isn’t here, call and ask it directly.
Can you help us meet HIPAA requirements?
Yes. HIPAA expects a security risk assessment, documented administrative and technical safeguards, and ongoing maintenance of those controls. We put them in place, document them, and keep them current, so HIPAA is something you can show during an audit instead of scramble to assemble.
Will you sign a Business Associate Agreement (BAA)?
Yes. Any IT provider that can access your systems and patient data should sign a BAA, and we do. It’s a standard part of starting with a healthcare client and one of the first things we put in place.
Do you work with our EHR and practice-management systems?
In almost all cases, yes. We keep your EHR and practice-management software available and protected, coordinate with your software vendors, and schedule updates so they don’t interrupt patient visits.
What happens to patient care if our systems go down?
You get a real person fast. Critical issues get attention within the hour, and we keep tested backups and a recovery plan so a failed server or a ransomware attempt is a short setback, not a clinic that can’t see patients.
Is patient data safe across exam rooms and remote access?
Yes, with the right setup. We use encryption, multi-factor login, and controlled access so providers can reach records from exam rooms, the front desk, or another location without exposing protected health information. Secure access should be built in, not bolted on.
What does this cost?
It’s priced to the size of your practice and what you need protected — a single-provider clinic and a multi-location group are different plans. For managed IT clients, security and HIPAA support are built into the agreement. We’ll give you a number after a short assessment.
Keep patient care moving and patient data safe
No sales pitch. A short conversation and an honest read on where your practice is exposed and what it takes to fix it.
9013 NE Hwy 99, Suite W • Vancouver, WA 98665 • (360) 718-3450 • Serving the Portland metro since 2009
Explore our Services!
Managed IT Support
Full management and monitoring of your IT so problems get handled before they reach a patient
Learn MoreCyberSecurity
Layered protection that keeps your network, email, and patient data safe from current threats
Learn MoreBackup & Disaster Recovery
Tested backups and a written recovery plan, so the next bad day is a short one
Learn MoreMicrosoft 365 Support
Migration, security, license cleanup, and real backup for Microsoft 365
Learn More