IT Support Portland OR

IT support for small and mid-sized businesses across the Portland metro. Right across the river, here since 2009.

16 Years

Serving the Northwest

Same-Day

On-site response

10–100+ Seats

Our focus

5-Star

Google-rated by clients

IT support that answers the phone

Most businesses in Portland don’t need a national IT company. They need someone who knows their setup, picks up when they call, and can be on-site when they need a person in the room.

That’s what we do. BoldTech has provided managed IT support to businesses across the Portland metro since 2009, working with companies that have 10 to 100+ employees who want their IT handled by people they know and can actually reach.

We’re based in the Vancouver, WA and Portland Metro area, just across the river. That puts us minutes from most of the metro over the I-5 and I-205 bridges, so you get a team that shows up in person without paying for a downtown Portland address.

“BoldTech’s performance has gone beyond our expectations. I’m now able to focus on my job without having to make time to pick up where our previous IT support failed.”
Heather M. — CH Murphy Clark Ullman

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Areas we serve

Portland, OR • Gresham • Beaverton • Hillsboro • Lake Oswego • Tigard • Tualatin • Happy Valley • Milwaukie • Wilsonville • Vancouver, WA • Clark County

What our IT support covers

Everything your business needs to stay operational, secure, and moving forward.

Helpdesk and day-to-day support

Fast response when your staff hits a problem. We track every request through to resolution with no dropped tickets.

24/7 network monitoring

We watch your systems around the clock and address issues before they become outages or lost time.

Cybersecurity protection

Email security, endpoint protection, MFA enforcement, and staff awareness training. Layered defenses that hold.

Microsoft 365 and cloud services

Setup, migration, and ongoing management of Microsoft 365, Teams, SharePoint, and cloud infrastructure.

Backup and business continuity

Tested backups and a real recovery plan. You’ll know exactly how long it takes to get back up before you ever need to find out.

Device management

New device setup, lifecycle management, and vendor coordination so your hardware doesn’t quietly become a problem.

What our clients say

From businesses that have trusted us for years.

★★★★★

“Jeff and his team are the best. They are super responsive whether it’s an emergency or just a general inquiry. Customer service, integrity, and honesty have never wavered with BoldTech since we first signed up nearly a decade ago.”

Aly S.
Battle Ground Chiropractic

★★★★★

“BoldTech is amazing. They are professional, prompt, and always willing to assist. We are a small business and have been using them for all our technical, computer, and cybersecurity needs for over 5 years and they have never let us down.”

Stacey L.
Lisa Tom CPA

★★★★★

“I’ve been working with BoldTech for more than 4 years. As a customer, I can’t ask for a better service. They are always on top of all my requests and have their customers’ best interests in mind. I’d recommend their service to anyone.”

Sandy C.
Bluevolt

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Common questions about IT support in Portland

Answers to what business owners ask before they decide on an IT provider. If you have a question that isn’t here, call us directly.

(360) 718-3450

What does IT support from BoldTech actually include?

Our managed IT support covers helpdesk and day-to-day issue resolution, 24/7 network monitoring, cybersecurity protection, device management, backup and recovery, and strategic IT planning. Most clients work with us on a monthly agreement that covers everything, with no surprise invoices when something breaks.

Are you actually based in Portland?

We’re based in Vancouver, WA, right across the river from Portland. That keeps us minutes from most of the metro over the I-5 and I-205 bridges, so we can be on-site in Portland, Gresham, Lake Oswego, and the surrounding area same day or next day. You get a local team without paying for a downtown Portland address.

How quickly do you respond to IT issues in Portland?

Critical issues get a response within the hour, and general requests are resolved same day. For on-site work across the Portland metro, we schedule same or next day depending on where you are.

What size businesses do you work with?

We focus on small and mid-sized businesses with 10 to 100+ employees. That’s the range where we do our best work. We’re not the right fit for enterprise companies, and we’re not set up for single-person operations that need only occasional help.

What's the difference between IT support and managed IT services?

Break-fix IT means you call someone when something breaks and pay by the hour. Managed IT means someone monitors your systems continuously and handles issues before they become outages. For businesses that rely on technology daily, managed IT is almost always more cost-effective.

How do I get started with BoldTech?

Call (360) 718-3450 or fill out the contact form. We’ll schedule a no-pressure technology assessment to look at your current setup and give you an honest picture of what managed IT support would look like for your business.

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