Privacy Policy
Effective date: November 3, 2026
Our Commitment To Privacy
BoldTech Solutions LLC (“BoldTech Solutions,” “we,” “us”) respects your privacy. This policy explains what information we collect through our website, phone, email, and text messaging, how we use it, and the choices you have.
The Information We Collect
We collect information you choose to give us, such as when you fill out a form on our website, request support, schedule service, sign up for our newsletter, or contact us by phone, email, or text. This may include:
Name and company name
Mailing or business address
Email address
Phone number, including mobile number
Details you provide about your support request or service needs
We also collect limited technical information when you visit our website, such as browser type, pages visited, and general location, through cookies and similar tools. We use this only in aggregate to understand how the site is used and to improve it.
How We Use Your Information
We use your information to:
- Respond to your inquiries and support requests
- Provide, schedule, and follow up on IT services
- Send service-related communications, such as ticket updates, appointment reminders, technician arrival updates, maintenance or outage notices, and security alerts
- Send our newsletter, if you signed up for it
- Improve our website and services
We do not sell your personal information.
How We Share Information
We share personal information only with service providers who help us run our business, such as our ticketing, email, and website platforms, and only as needed to provide our services to you. These providers may use your information only to perform services for us. We may also disclose information if required by law.
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
SMS/Text Messaging
If you opt in to receive text messages from BoldTech Solutions, we use your mobile number to send messages about your support requests, service appointments, technician arrival updates, maintenance or outage notices, and security alerts affecting your accounts or devices, and to reply to messages you send us. We do not send marketing text messages.
- Message frequency varies based on your support activity.
- Message and data rates may apply.
- Reply STOP at any time to opt out. Reply HELP for help, or contact us at (360) 718-3450 or hello@boldtechsolutions.com.
- Consent to receive text messages is not a condition of receiving our services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
For full program details, see our SMS Terms and Conditions.
Email Communications
We use your email address to respond to you and to provide our services. If you subscribe to our newsletter, you can unsubscribe at any time using the link in any newsletter email.
Our Commitment To Data Security
We use physical, technical, and administrative safeguards to protect your information from unauthorized access, loss, or misuse, and to keep it accurate. As an IT and cybersecurity provider, we hold our own systems to the same standards we recommend to our clients.
How You Can Access Or Correct Your Information
You can ask what personal information we hold about you, or ask us to correct or delete it, by contacting us using the information below. We will take reasonable steps to verify your identity before making changes.
Changes To This Policy
We may update this policy from time to time. The effective date at the top of this page shows when it was last revised.
Contact Us
BoldTech Solutions LLC
9013 NE Hwy 99, Ste. W
Vancouver, WA 98665
(360) 718-3450
hello@boldtechsolutions.com
